We're making Africa the first cashless continent.
In 2017, nearly 60% of adults in sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d'Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent. And that's where you come in....
We have a Country Office in Ivory Coast with more than 200 employees. We are deeply passionate about our mission of bringing excellent financial services to the people who need them most.
We're looking for an IT Support who's resourceful and excited about getting things done. As we rapidly scale our business, you'll be responsible for troubleshooting and being the point of contact for tools. You might take on this responsibility for an office location or team and work in close coordination with other IT Helpdesk Support members and your IT Helpdesk Support Manager.